A leading global professional services firm is seeking a Head of Creative Services to establish and lead a high-performing in-house creative function. This newly created leadership role will be responsible for bringing a refreshed brand strategy to life through consistent, high-quality creative execution across global teams and channels.
Working closely with senior marketing leadership and key stakeholders across the business, you’ll combine strategic creative leadership with operational excellence, building scalable processes, developing brand governance, overseeing creative production, and growing a best-in-class internal creative team.
This is an outstanding opportunity for someone who enjoys building functions from the ground up while delivering exceptional creative work in a fast-paced, high-performance environment.
Key Responsibilities
Brand Leadership
- Lead the implementation and ongoing stewardship of the organization’s visual identity across all global touchpoints.
- Translate brand guidelines into practical tools, templates, and self-service resources for internal teams.
- Develop and maintain creative assets including presentation templates, marketing collateral, event materials, digital content, signage, and branded materials.
- Partner with external branding agencies to ensure a seamless transition of creative assets and standards.
- Deliver training and guidance to marketing and business teams on brand application and best practices.
Creative Direction
- Oversee the creative development of presentations, proposals, marketing campaigns, thought leadership, events, digital communications, photography, video, and internal communications.
- Provide art direction and quality assurance across all creative output.
- Manage relationships with photographers, videographers, production partners, and print vendors.
- Ensure creative work consistently reflects a premium, sophisticated brand.
Operations & Process
- Build the infrastructure for a scalable in-house creative studio, including workflows, intake processes, project management, quality standards, and service delivery models.
- Introduce systems and technologies that improve efficiency while maintaining creative excellence.
- Evaluate emerging AI-powered creative tools that enhance productivity and support brand consistency.
- Manage external agency relationships, contracts, budgets, and resource allocation.
Team Leadership
- Lead, mentor, and develop internal creative talent while fostering a culture of collaboration, accountability, and creative excellence.
- Manage external agencies and freelance partners as required.
- Support the growth of the creative function as business needs evolve.
Stakeholder Partnership
- Act as the senior creative advisor to leadership and business stakeholders.
- Present creative concepts, brand initiatives, and strategic recommendations to senior executives.
- Collaborate closely with marketing and business development teams to strengthen brand consistency across communications and client-facing materials.
- Advise internal teams on creative strategy, positioning, and visual storytelling.
About You
You’ll be an experienced creative leader who combines exceptional design judgment with the ability to build efficient, scalable creative operations. You’re comfortable influencing senior stakeholders, balancing strategic thinking with hands-on execution, and leading teams through growth and change.
You bring:
- Significant experience leading creative services, brand, or design functions within professional services or other complex B2B organizations.
- A proven track record of implementing enterprise-wide brand programs and establishing creative governance.
- Experience building creative operations, workflows, template libraries, digital asset management practices, and vendor partnerships.
- Strong leadership experience developing in-house creative teams while managing agency relationships.
- Excellent communication and stakeholder management skills with the confidence to work alongside senior executives.
- Outstanding project management capabilities and the ability to manage multiple priorities simultaneously.
- Expertise across print, digital, multimedia, presentations, photography, and video production.
- Proficiency with Adobe Creative Cloud and familiarity with modern creative collaboration, asset management, and AI-enabled creative tools.
Preferred Experience
- Experience within legal, financial services, consulting, or other highly professional, client-focused environments.
- A background spanning both in-house brand leadership and creative agency environments.
- Experience leading large-scale brand implementation or transformation initiatives.
- A degree in Graphic Design, Visual Communications, Fine Arts, or a related discipline, with additional professional development considered an advantage.
